Privacy Policy

We care about your privacy and want to be transparent about how we collect, use, and protect your personal data.

This policy explains what information we collect when you use our website, why we collect it, and what we do with it.

Who we are

Geo-Design Consulting Engineers Ltd, registered in the United Kingdom is the data controller responsible for your personal data. You can contact us at: [email protected]

What we collect

We may collect personal information in the following ways:

  • When you browse the site: we collect standard technical data such as your IP address, browser type, device type, and pages you visit. This helps us understand how people use the website.
  • When you contact us: if you use one of our forms, we’ll collect the details you provide — typically your name, email address, and message content.
  • When you use our services: if you hire us or request a quote, we may collect other relevant business or contact information to deliver the work.

Lawful basis for processing

We collect and use your personal data only when we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR). These include:

  • Your consent
  • The performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, provided your rights do not override them

How we use it

We use your data to:
• Respond to enquiries and provide the services you’ve asked for.
• Improve the performance and content of our website.
• Maintain records in line with legal and tax obligations.
• Protect our business and prevent abuse of our systems.

We only use your information for these purposes and never sell it on.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. If you request deletion of your data, we will remove it unless we have a legal obligation or legitimate reason to retain it longer.

Sharing your data

We don’t share your data with anyone unless:

  • It’s needed to provide a service (e.g. our hosting company or email provider).
  • We’re required to by law.
  • We’re working with a trusted contractor to deliver something you’ve requested.

Any third-party services we use are vetted for security and GDPR compliance.

Your rights

Under UK GDPR, you’re entitled to:

  • Ask what personal data we hold about you.
  • Request a copy of it.
  • Ask us to correct or delete it.
  • Withdraw consent for certain types of data use.
  • Object to processing based on legitimate interests.
  • Request that we restrict processing or transfer your data to another provider.

To make a request, just contact us using the details at the bottom of this page.

Complaints

If you’re not happy with how we handle your personal data, you can complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk

How we protect your data

We take appropriate steps to keep your data secure. This includes secure hosting, strong password practices, and limiting access to systems and accounts. However, no online service can be completely immune to risk, and we can’t guarantee absolute security.

Changes to this policy

We may update this page if our policies or services change. If we make significant changes, we will notify via this website if appropriate.

Contact us

If you have any questions about how we handle your data, feel free to get in touch.

Cookie Policy

Like most websites, we use cookies to make our site work properly and to understand how it’s being used. Cookies are small files stored on your device that help remember your preferences and activity.

What cookies we use

We use four types of cookies:

1. Essential cookies

These are required for the website to function. For example, they enable basic features like page navigation and access to secure areas.

2. Performance cookies

These track how visitors use the site — for example, which pages are viewed most often. This helps us improve how the site works.

3. Functional cookies

These remember choices you make, like language preferences or saved form entries, to provide a more tailored experience.

4. Targeting/advertising cookies

These may be used to deliver ads or content that’s more relevant to your interests, sometimes across different websites.

You can control or disable cookies through your browser settings at any time. Please note that turning off certain cookies may affect how the site functions. We also provide a cookie banner that allows you to accept or reject non-essnetial cookies when you first visit our site. You can update your preferences at any time.

Managing cookies

To learn more about cookies and how to manage them, visit:

Your consent

We use a consent mechanism in line with UK law. When you visit our site, you will be asked to consent to the use of non-essential cookies. Essential cookies are used regardless, as they are necessary for the website to function.

Updates

We may update this cookie policy from time to time. Any changes will appear on this page.